• To provide safe shelter and services to abused women and their children
• To provide immediate support counseling via 24-hour support line
• To provide support services to clients (residents and non-residents)
• To provide advocacy support to clients in their dealings with community agencies and services
• To act as an ongoing resource and continuing support to victims and survivors
• To act as a liaison and referral source for clients to appropriate helping agencies
• To partner with like-minded organizations for the overall goal of ending violence against women
• To provide a trauma-informed response to family violence throughout all levels of the organization

Programs

•  To provide programs and support to other community based programs which are designed to prevent, treat and alleviate problems related to family violence.

Education

• To provide leadership in educating the community with regard to all issue of family violence
• To provide and facilitate education for the growth of clients
• To provide educational opportunities for continuing development of staff and board members
•  To participate in projects which further the knowledge and awareness of family violence
• To work with other agencies to educate the public about healthy relationships

Administration

• To employ an Executive Director for the overall administration, maintenance and supervision of the shelter, the building, the staff and they clients
• To operate a transition house, employing the required staff
• To ensure that an effective and comprehensive financial system is maintained
• To function as a policy-making and decision-making body and to lobby government and community agencies in relation to family violence
• To keep accurate and confidential records of people served, of dispositions and of follow-up services provided
• To evaluate periodically and consistently the effectiveness of our services